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Account & Data Deletion

How it works today: deletion is handled by the Mero Pusta team on request. There is no self-service delete button in the app yet.
Target time: we aim to complete verified requests within 14 business days.
Contact: info@meropusta.com

You can ask us to unlink your account and delete your private data at any time. Use the form below, or email info@meropusta.com from the Google account email you sign in with.

What a request does

        Account unlink: your Google sign-in is disconnected from every family-tree profile, so it no longer gives access to the tree.
Private-data deletion: your contact details, photos, uploaded documents, notes, Shubha Lagan profile and chats are deleted.
Genealogy structure is kept: where other living relatives depend on it, the structural part of the tree (a name and parent/child/spouse links, e.g. to ancestors) stays so their tree is not broken. It is no longer linked to your account and carries no private details.

    

What happens after you submit

Your request is saved and you get a reference ID on screen. Please note it down. If it could not be saved you will see an error instead — then email info@meropusta.com directly.
Before anything is deleted, we confirm that you own the account — usually by asking you to reply from the same email address. We do not send automatic confirmation emails.
Our team carries out the request and replies to tell you what was removed.

Contact Privacy Support

For escalation of privacy matters, right to data portability, or inquiries about deletion procedures, you can directly email our desk:

Email: info@meropusta.com